We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.

 Please return all unwanted medicines to the pharmacy where we will dispose of them safely.

 If you need one of your regular medicines in an emergency when you are unable to contact your doctor, we may be able to help. We must stress that this can only be done in genuine emergencies and it may incur a charge. If you would like any more information about any of the services mentioned, please ask a member of staff or telephone 0208 959 1512.

  The pharmacist and our trained assistants are available for advice on all medicines and minor ailments, in private if required. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. We can direct you to other sources of advice and assistance if we cannot help you ourselves.

 We can advise on medical requirements for travellers, including anti-malaria treatments.

 All medicines are dispensed in child resistant containers unless you ask us not to. Please remember: keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.

 This is a medicine check-up service, which is useful if you regularly take several prescription medicines or are on medicines for a long-term illness. This confidential NHS service will help you to find out more about your medicines, identify any problems you may be having with them and help you to take your medicines to best effect.

We keep a wide range of over the counter medicines and also vitamins and mineral supplements. We also have an online shop with over 15,000 products available at some of the most competitive prices available anywhere.

When you are prescribed a new medicine by your doctor our pharmacists can offer support and advice to ensure you take the new medication as prescribed without suffering any unwanted side effects or explain any further questions you may have. We usually do this by keeping in contact with you during the first 4 weeks of your new medicine being prescribed.

The service is only available for people living in England, and only for those who have been prescribed a new medicine for the conditions listed:

• asthma
• chronic obstructive pulmonary disease (COPD)
• type 2 diabeasthmates
• high blood pressure
• people who have been given a new blood-thinning medicine

The NMS can help:

• improve your adherence (taking your medicines correctly) which will generally lead to better health outcomes
• increase your engagement with your condition and medicines, supporting you to make decisions about your treatment and self-management
• reduce medicines wastage
• reduce hospital admissions due to adverse events from medicines

 Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as reactions between medicines and will help us deal with any queries you may have. We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.

We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.

 We offer a repeat prescription collection service from selected local GP practices. Please ask for details.

 We have a consultation area available if you’d like to discuss something in private.